The COVID-19 pandemic has created a boom in the cycle industry at the same time as reducing capacity for dealing with orders across the board. Incoming shipments from suppliers are taking longer than usual, couriers carrying your orders to you are slower than usual and the sheer volume of orders we are receiving is slowing down the processing time considerably.
Purchases of in stock items will be despatched in 3-5 days.
Purchases of items we need to order in before despatching to you may be longer depending on the stock situation at the suppliers and potential delays with couriers.
Bike purchases need to go through the workshop for assembly before shipping or collection. Lead times vary greatly and stock is becoming scarce. Please contact us for the latest information.
CURRENTLY MOST MAINLAND UK ORDERS ARE SHIPPED FOR FREE** - If you are not a UK Mainland customer, please contact us for a shipping estimate.
Our couriers are UPS, Parcelforce and Royal Mail. Most orders are sent on a 48H service, however some larger items, or orders shipping to more remote parts of the UK, may be sent using a 2-3 day service. You will receive an email with tracking information once your order has been despatched.
If you have any concerns about the status of your delivery please get in touch asap and we'll do our best to get you sorted.
**If your order cannot be shipped for free, a member of our team will contact you with a shipping estimate.
We ship orders all over the world. Orders for larger items such as bikes and frames, along with some smaller items depending on the final destination, will likely incur a shipping charge. Please contact us in advance for a quotation. If necessary, shipping charges can be added to you cart before or after you checkout.