The COVID-19 pandemic has created a boom in the cycle industry at the same time as reducing capacity for dealing with orders across the board. Incoming shipments from suppliers are taking longer than usual, couriers carrying your orders to you are slower than usual and the sheer volume of orders we are receiving is slowing down the processing time considerably.
Purchases of in stock items will be despatched in 3-5 days.
Purchases of items we need to order in before despatching to you may be longer depending on the stock situation at the suppliers and potential delays with couriers.
Bike purchases need to go through the workshop for assembly before shipping or collection. Lead times vary greatly and stock is becoming scarce. Please contact us for the latest information.
CURRENTLY ALL UK ORDERS ARE SHIPPED FOR FREE
Our couriers are UPS, Parcelforce and Royal Mail. Most orders are sent on a next day service, however some larger items or order shipping to more remote parts of the UK may be sent using a 2-3 day service. You will receive an email with tracking information when you're order has been despatched.
If you have any concerns about the status of your delivery please get in touch asap and we'll do our best to get you sorted.
We ship orders all over the world. Orders for larger items such as bikes and frames along with some smaller items depending on the final destination will likely incur a shipping charge. Please contact us in advance for a quotation.