Product Availability Information

22 July 2021

Product Availability Information

Mountain bikes along with their components and related accessories can be very complex in their nature. The wealth of choice at our finger tips and the potential this creates to turn the humble idea of the bicycle into descent smashing, hill climbing, mile munching, life changing fun machines never ceases to amaze us! This same wealth of choice, coupled with the relentless pace of innovation that constantly pushes the boundaries makes mountain biking at this level all that it is today. However, this can also make the task of supplying you with the best of the best a significant challenge. With that in mind, we offer you some further insight into the various statuses we use when describing product availability on this site. In all cases described below if you are ever unsure, please get in touch and we'll be happy to provide the latest and best information we can.

In Stock

We have these items in stock on our shelves and they’re ready for shipping or collection.

Limited Stock

These products are in stock on our shelves but we don't have any more coming. They are usually end of line or discontinued by the manufacturer. When they're gone, they're gone.

Available to Pre-Order

These items are not currently in stock, but they will be soon. We will have already placed orders for these items with our suppliers and you can place an order early to secure them ahead of time. Delivery times can vary from days to months depending on the product. For some products we will display an ETA date on the product page. Estimated Time of Arrival dates are exactly that, an estimate. We work hard to keep them up to date but in most cases we don't have much control over them changing. We'll do our best to keep you informed if they do. We'd always recommend contacting us in advance of ordering for the latest and best information on availability.

Special Order

Items that we will order from our suppliers when you place an order with us. These products may be custom made, and therefore impossible to hold 'In Stock'. Lead-times for Special Order products can vary depending on a number of factors. As with Pre-Orders we recommend contacting us for the last and best information on availability.

Out of Stock

Out of stock items will be greyed out on the product page and you will be be un-able to select them. It's possible that we will have more available soon. As soon as we place an order with our suppliers, you'll be able to place a pre-order before they arrive, or wait until they become 'In Stock' at our warehouse.

Presently there is one big caveat to all of the above in the form of COVID-19. Right from the start of lockdown the popularity of cycling in general exploded. The entire industry continues to struggle to deal with supply chain issues that run all the way up to sourcing the raw materials needed for manufacture. Unfortunately, this means that at our level we are faced with potentially lengthy delays on incoming stock, particularly new model year items. It's not all doom and gloom and availability is improving across the board all the time. However, if you're looking to purchase products such as bikes, frames or major components, we highly recommend getting in touch beforehand to confirm availability.