Product Availability Information

16 August 2020

Product Availability Information

Mountain bikes along with their components and related accessories can be very complex in their nature. The wealth of choice at our finger tips and the potential this creates to turn the humble idea of the bicycle into descent smashing, hill climbing, mile munching, life changing fun machines never ceases to amaze us! This same wealth of choice, coupled with the relentless pace of innovation that constantly pushes the boundaries makes mountain biking at this level all that it is today. However, this can also make the task of supplying you with the best of the best a significant challenge. With that in mind, we offer you some further insight into the various statuses we use when describing product availability on this site. In all cases described below if you are ever unsure, please get in touch and we'll be happy to provide the latest and best information we can.

In Stock

We have these items in stock on our shelves and they’re ready for shipping or collection.

Out of Stock

Something we regularly stock that has temporarily sold out. We’ll be expecting more of these items but lead times can vary so get in touch if you need the latest information.

Available to Order

Items that are available to order from us that have varying stock availability. This is particularly pertinent for bikes and major suspension components. We usually expect a steady stream of these items throughout the year but due to the wide range of options and varying supplier lead times that can change daily, it can be difficult to quote an exact due date on the page at the time of purchase. It may well be that we have the particular item you are searching for ‘In Stock’ or we may need to place a fresh order with the relevant supplier(s) in which case the lead time can vary from a few days to a few weeks. In either case it’s best to get in touch for the latest information.

Sold out

Items that are out of stock and we won’t be getting any more. This usually means availability has ceased at the suppliers and there won’t be any more stock in future. More often than not these items will have been discontinued and there will be an updated version available, maybe under a slightly different title or part number.

Special Order

Items that we only order from the suppliers when you place an order with us. These items will likely be custom made and therefore impossible to hold ’In Stock’.

Pre-Order

High demand items that are most likely in the process of being manufactured and we have made them available for order early to allow you to secure your choice ahead of time. If we’ve made an item available to ‘Pre-Order’ we expect it to sell out before any of the stock actually reaches us. You can expect a potentially lengthy wait for these items from the time of order.

Presently there is one big caveat to all of the above in the form of COVID-19. Right from the start of lockdown the popularity of cycling in general exploded. The entire industry is still struggling to deal with supply chain issues that run all the way up to sourcing the raw materials needed for manufacture. Unfortunately, this means that at our level we are faced with potentially lengthy delays on incoming stock, particularly new model year items. It's not all doom and gloom and availability is improving across the board all the time. However, if you're looking to purchase products such as bikes, frames or major components, we highly recommend getting in touch beforehand to confirm availability.